At Try2Eat, customer satisfaction is our priority. However, due to the perishable and consumable nature of dehydrated products, we follow a strict refund and replacement policy.

(Eligible for Replacement/Refund)

You may request a replacement if:

To be eligible for a refund, please ensure that:

  1. The product is manufacturally defective.
  2. The wrong product was delivered.
  3. The product was damaged during transit (report within 24 hours).

  • The product is unused, in its original condition, and in the original packaging.
  • The refund request is made within 6 to 7 Working days of the delivery date.
  • The product was not marked as a final sale or non-returnable item.

Claim Process

  • Email us at try2eatt@gmail.com within 24 hours of delivery with:
    • Order number
    • Photos/videos of the product issue
    • Short description of the problem
  • Our support team will verify within 2–3 working days.

Resolution

If the item is out of stock, a refund will be initiated.

If approved, a replacement will be shipped free of cost.